Privacy policy

Privacy Policy

Privacy policy

This policy will explain how we use and store the information we collect from you when you visit our website

Topics: 

  • What data we will collect from you
  • How we collect data from you
  • How we will use the data 
  • How we store the data Marketing 
  • What are your data protection rights 
  • What are cookies 
  • How we use cookies 
  • What types of cookies we use
  • How to manage your cookies 
  • Privacy policies of other websites 
  • Changes to our privacy policy 
  • How to contact us 
  • How to contact the appropriate authorities

What data we will collect: 

Suzie’s Deeds Cleaners LTD collect the following data; Personal identification information (name, age, address, telephone numbers and email addresses), geographical location and demographic data. 

How do we collect data? 

You directly provide us with most of the data we collect. We collect and process data when you: Provide us the requested information, voluntarily complete a customer satisfaction survey, provide feedback on our message boards or via email, use or view our website via your browsers cookies or visit our social media pages. 

How will we use your data?

Suzie’s Deeds Cleaners LTD collects your data so we can:

Arrange your services and manage your account, email or message you with customer satisfaction surveys or target our marketing to a particular geographical location or demographic. 

How do we store your data?

We store your data securely at our office Unit E2, G4 Business Centre, Carlisle Street, Sheffield S4 7QN. Customer files are stored with limited access and covered by CCTV.

Data is also stored remotely via a cloud-based server. We will keep your documentation for a minimum of 3 years after which time your data will be disposed of by shredding and computer files deleted.

Marketing: 

We would like to send you information about our products and services that we think you might like. At the time of this document production, we do not have any partner companies who we share data with, should this change this policy will be updated and you will be notified.

If you have agreed to marketing you may opt out at any time. You have the right at any time to stop us from contacting you for marketing purposes, and that of any partner companies we may use in the future. If you do not wish to be contacted for marketing purposes please contact us on:

Email: admin@suziesdeedscleaners.com

Telephone: 0114 321 0870

Post: Unit E2, G4 Business Centre, Carlisle Street, Sheffield S4 7QN.

What are your data protection rights?

We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

Right to access - you have the right to request copies of all personal data we hold for you. There may be a small charge for this.

Right to rectification - you have the right to request that we correct any information you believe is incorrect. You also have the right to request we complete any information that you believe is incomplete.

The right to erasure - you have the right to request that we erase all personal data we hold for you, under certain conditions. 

The right to restrict processing - you have the right to request that we restrict processing on personal data we hold for you, under certain conditions.

The right to object to processing - you have the right to object to our company processing your data, under certain conditions.

The right to data portability - you have the right to request that our company transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights please contact us via:

Email: admin@suziesdeedscleaners.com

Post: Unit E2, G4 Business Centre, Carlisle Street, Sheffield S4 7QN

What are cookies? 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information please visit: www.allaboutcookies.org 

How do we use cookies? 

We use cookies in a variety of ways, including: Understanding how you use our website, your geographical location and demographic information. 

What types of cookies do we use?

Functionality - Our company uses these so we recognise you on our website and remember any previously selected preferences. This could include what language you prefer and what location you are in. A mix of first part and third-party cookies are used.

Advertising - Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address.

How to manage cookies:

You can set your browser to not accept cookies, the above-mentioned website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy:

Our company keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was reviewed on the 5th March 2021. 

If you have any questions relating to our company's privacy policy, the data we hold on you or would like to exercise your data protection rights please do not hesitate to contact us. 

You can do so by:

Email: admin@suziesdeedscleaners.com

Post: Unit E2, G4 Business Centre, Carlisle Street, Sheffield S4 7QN

How to contact the relevant authority:

Should you wish to report a complaint or feel that our company has not addressed your concern in a satisfactory manner you may contact the Information Commissioner's Office. 

Live chat: live chat service ico.org.uk/livechat 

Telephone: 0303 123 1113.